Privacy Statement

Digitech Systems Professional Services, LLC recognizes the importance of protecting the privacy of information provided by users of our Website and products and services. We created this privacy statement to inform you of our privacy policy and practices as well as the way your information is collected and used. Our Privacy Policy is designed to assist you in understanding how we collect and use any customer information that you may provide to us and to assist you in making informed decisions when using our Website and our products and services.

Our Information Security Procedures

We have in place a number of procedures to safeguard information, including:

We restrict our employees' access to information to those employees that have a business need for the information to provide information, services and/or products to our customers. Our customers may institute procedures to maintain the confidentiality and privacy of their information.

We maintain physical, electronic and procedural safeguards to guard data and information on our system, including, but not limited to, Secure Socket Layer, key card access and use of logins and encrypted passwords.

We require other companies with whom we do business to maintain adequate safety and measures to provide data security.

However, to the extent we may provide links to third-party websites for your convenience and information, when you access those links, you will leave our Website. Digitech Systems Professional Services does not control those sites or their information privacy practices, which may differ from ours. We do not endorse or make any representations about third-party websites. The information you may choose to provide to third parties is not covered by this Privacy Statement or our privacy policy. We encourage you to review the privacy policy statement of any such third party before submitting information. Some third parties may share information and data with us; that sharing is governed by that third party's privacy policy.

What Information Do We Collect?

When you visit our Website you may provide us with two types of information: customer information you knowingly choose to disclose that is collected on a customer-by-customer basis and Website use information or traffic data collected on an aggregate basis as you and others browse our Website.

Information You Choose to Provide

Customer information is that which is associated with a particular customer (e.g., contact person(s), e-mail or IP address, mailing address or telephone number) or interests, demographics or experiences. We will use such information only to support our customer relationship with you. We do not sell, rent or lease customer information to others for direct marketing purposes.

Traffic data is data about usage and service operations that is not associated with a specific customer's identity. Digitech Systems Professional Services collects and analyzes traffic data information to evaluate how visitors use our Website.

In the normal course of helping customers solve their day to day questions regarding the functionality of our software products it may be necessary for customers to send us data files with which they are working. This information, when received, is subject to our information and security procedures as described above. Once the customer question has been resolved and the data files supplied by the customer are no longer needed, Digitech Systems Professional Services will destroy the data files. If the data files are provided on a CD or DVD, that medium will be physically destroyed. Paper data files will be shredded. Data files received via email will be subject to our email information policy described below.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

Website Use Information

Other than information supplied by a visitor or customer, no specific customer identifiable information is collected from persons visiting our Website. We gather traffic data on customers' and prospective customers' search patterns and tabulates the results for internal use.

Cookie Policy

This website uses cookies to help us provide better customer service and enhance the user experience and deliver personalized content. Many improvements and updates to this Site are based on the data collected through the cookies, such as total number of visitors and pages viewed. A “cookie” is a small text file stored locally in the computer used to access your account, and contains information relating to your past use of this Site. You have the ability to accept or decline cookies. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of this Site or the services you visit.

The table below outlines the cookies we use and why:

Cookie preference (Essential)gdpr_popup

This cookie is used to remember a user's choice about cookies on our website. Where users have previously indicated a preference, that user's preference will be stored in this cookie.

YouTube cookies (Essential)1P_JAR

We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Read YouTube's embedding videos information page

Universal Analytics (Google)_ga

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Read Google's overview of privacy and safeguarding data

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit

Find out how to manage cookies on popular browsers:

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use collected data and information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Information from customers who are interested in purchasing any of our products or services will be used by us to contact you concerning your interest in our products and services. Occasionally, we may use customer information we collect to communicate with you about important changes to our Website, new services and special offers we think you will find valuable.

Sharing Information with Third Parties

We do not share customer specific information with others and we keep the information secure and confidential. You should know that, we may be merged or our assets, products, sites or operations may be transferred, and in such case the resulting entity or transferee will be able to use customer information included as part of that transaction. We also may disclose information that we maintain when required to do so by law, for example, in response to a court or governmental agency order or investigation, a subpoena or other legal obligation or in special cases when we believe that disclosing information is necessary to make contact or bring legal action against someone who may be causing injury to or interfering with (intentionally or unintentionally) our rights or property. Also be aware that courts such as the U.S. Bankruptcy Courts, might have authority under certain circumstances to require information to be shared or transferred to third parties without permission.

We may share aggregated information, which is not identifiable to a particular customer with others. This may include usage and demographic data, but it will not include information identifiable to a specific customer.

Questions Concerning This Privacy Statement

We welcome your comments regarding this Privacy Statement. If you have questions concerning this Privacy Statement, you should contact Digitech Systems Professional Services at If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact Alain Richard, Director of Business Operations.

Changes to This Privacy Statement

We may update this Privacy Statement from time-to-time to reflect changes in our products and services and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how we are protecting your information.


Digitech Systems Professional Services LLC provides professional services related to electronic content management (ECM) software and service. We help companies solve complex business problems with our highly skilled and experienced professional staff.

Policy Applicability and Enforcement Authority

This Privacy Policy (“Policy”) covers Digitech Systems Professional Services LLC's collection, use and retention of Personal Data provided by those who access and use (individually, a “user” and collectively, “users”) the website (the “Site”). The Federal Trade Commission has jurisdiction over Digitech Systems Professional Services LLC's compliance with this Policy.

Collection and Disclosure of Personal Data

Users may interact with Digitech Systems Professional Services LLC without disclosing any Personal Data to Digitech Systems Professional Services LLC.

Digitech Systems Professional Services LLC may disclose Personal Data as required by law, regulation or the rules of practice of a governmental or quasi-governmental body. Digitech Systems Professional Services LLC may also disclose Personal Data to law enforcement officials in response to a lawful request made pursuant to national security interests or law enforcement requirements. Though we do not currently anticipate a change in our ownership, in the event of a sale of the company or a significant portion of its assets, Digitech Systems Professional Services LLC may disclose or transfer Personal Data to a purchasing party.

Digitech Systems Professional Services LLC acknowledges its potential liability in cases of its onward transfer of Personal Data to third parties that do not meet the criteria set forth in the immediately preceding paragraph. Digitech Systems Professional Services LLC does not collect nor transfer any personal data pertaining to ImageSilo to any third party entity under any circumstances.

Inquiries and Complaints

Digitech Systems Professional Services will comply with all valid lawful requests under applicable law. Individuals who wish to file a complaint or who take issue with Digitech Systems Professional Services' Privacy Policy should direct such communication to support at Digitech Systems Professional Services, LLC by emailing

Digitech Systems Professional Services may update this Privacy Policy from time to time to reflect changes in its ECM product and services and customer feedback. Digitech Systems Professional Services encourages you to periodically review this Privacy Policy to be informed of how it is protecting information stored on its server in connection with its ECM services.